サービスビジネス向けWhatsAppテンプレート
リマインダー、支払いフォローアップ、受付確認、再予約ナッジ用のコピー&ペースト用メッセージ。実際のビジネスでテスト済み — 自由に調整可能。
予約リマインダー
24時間前と1時間前に送信 — ノーショーを平均約40%削減。
Hi {{name}}, just a friendly reminder you're booked with {{business}} tomorrow at {{time}}. Reply YES to confirm or let me know if anything changed. See you then!
Hi {{name}}, see you in an hour at {{time}}. Address: {{address}}. Reply if anything came up so we can re-schedule.
セッション後フォローアップ
同日または+24時間で送信 — リテンションを強化し、問題を早期発見。
Great session today, {{name}}! Recap: {{recap}}. For the next 48h: hydrate, foam-roll, and try the mobility drill from today. See you {{nextSession}}.
Hi {{name}}, I missed you today at {{time}} — hope everything's OK. Want to re-schedule? Pick a slot here: {{bookingLink}}.
再予約ナッジ
最後のセッションから2-4週間後に送信 — クライアントをサイクルに維持。
Hi {{name}} — locking in next week's sessions. Same time slots work? Reply with a YES or send me alternatives.
Hi {{name}}, it's been a few weeks since your last session. Want to keep the momentum going? Book your next one here: {{bookingLink}}.
受付&オンボーディング
初回予約時に送信 — 最初のセッション前に情報収集。
Welcome to {{business}}, {{name}}! Before your first session, please complete the intake form here: {{link}}. It takes 3 minutes and helps me prepare for you. Thanks!
支払いフォローアップ
ソフトとファームのバリアント — フレンドリーに始めて、必要なときだけエスカレート。
Hey {{name}}, hope you're doing well! Quick note — invoice #{{invoice}} for {{amount}} is still open. Did you receive it OK? Happy to resend if it slipped through.
Hi {{name}}, following up on invoice #{{invoice}} ({{amount}}, due {{dueDate}}). Could you let me know when you can settle it? I can send a fresh link if helpful.