Legal Document

Distance Sales Agreement

In accordance with Consumer Protection Law No. 6502 and Distance Contracts Regulation.

Last Updated: December 2024 | Version 1.0

Article 1 - Parties

1.1 Seller Information

Company Name

ClientFlow

Address

Antalya, Turkey

1.2 Buyer (Consumer) Information

Buyer information consists of information provided by the buyer during the order. The name, surname, email address, and other contact information entered during registration are an integral part of this agreement.

Article 2 - Subject of the Agreement

The subject of this agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of the digital service that the BUYER has electronically ordered from the SELLER's website at clientflow.center, in accordance with Consumer Protection Law No. 6502 and Distance Contracts Regulation.

Article 3 - Service Information

3.1 Basic Features of the Service

FeatureDescription
Service NameClientFlow SaaS Platform
Service TypeDigital Subscription Service (SaaS)
Access MethodOnline via web browser
Subscription PeriodsMonthly or Annual

3.2 Service Scope

Customer/Member management
Monthly payment tracking
WhatsApp and Email reminders
Analysis and reporting
Appointment management
Notes and task tracking
Google Sheets integration
Multi-language support

Article 4 - Price and Payment

4.1 Payment Conditions

The service fee is collected at the price stated on the website at the time of order. All prices include applicable taxes.

  • Payments are securely processed through iyzico payment infrastructure
  • Credit card, debit card and other supported payment methods are accepted
  • Subscriptions renew automatically (unless cancelled)
  • Price changes take effect from the new billing period
  • Price remains fixed during the current subscription period

Article 5 - Delivery

5.1 Digital Delivery

ClientFlow is a completely digital service. There is no physical delivery.

  • Service is activated immediately after payment confirmation
  • You can access your account through your web browser
  • Activation information is sent to your registered email address
  • Delivery time: Instant (following payment confirmation)

Article 6 - Right of Withdrawal

6.1 Use of Right of Withdrawal

According to Law No. 6502 and the Distance Contracts Regulation:

Important: In digital content and services, the right of withdrawal cannot be used if performance has begun with the consumer's consent. By purchasing a subscription, you consent to the service starting immediately.

6.2 No Refund Policy

ClientFlow offers a FREE tier and 14-day FREE trial to evaluate the service before purchase. All subscription payments are final and non-refundable. You may cancel your subscription at any time to prevent future charges, and you will retain access until the end of your current billing period.

6.3 Cancellation Notification

To cancel your subscription, use the cancellation option in Dashboard > Settings > Subscription, or send written notification to contact@clientflow.center.

Article 7 - Privacy and Security

The BUYER's personal data is protected under the Personal Data Protection Law No. 6698 (KVKK) and GDPR.

  • Personal data is used only for service provision
  • Data is not shared with third parties for marketing purposes
  • Secure communication is provided with SSL/TLS encryption
  • PCI DSS compliant payment infrastructure is used

For details, please review our Privacy Policy.

Article 8 - Dispute Resolution

For disputes arising from this agreement, the laws of the applicable jurisdiction shall apply.

  • Applicable laws of your jurisdiction apply
  • Consumer Arbitration Committees and Consumer Courts have jurisdiction
  • For alternative resolution, we recommend contacting our support team first

Article 9 - Effectiveness and Acceptance

This agreement comes into effect on the date it is approved electronically by the BUYER. By placing an order, the BUYER is deemed to have accepted all conditions of this agreement.

This agreement consists of 9 (nine) articles and has been read and accepted by the parties.

Contact Information

Address

Antalya, Turkey

Related documents