面向服务型业务的 WhatsApp 模板
涵盖提醒、付款跟进、登记确认和再预约提示的即复制即用消息。已在真实服务业务中验证——可自由调整。
预约提醒
提前 24 小时和 1 小时发送——平均可减少约 40% 的爽约。
Hi {{name}}, just a friendly reminder you're booked with {{business}} tomorrow at {{time}}. Reply YES to confirm or let me know if anything changed. See you then!
Hi {{name}}, see you in an hour at {{time}}. Address: {{address}}. Reply if anything came up so we can re-schedule.
课程后跟进
当天或 24 小时后发送——提升客户留存并及早发现问题。
Great session today, {{name}}! Recap: {{recap}}. For the next 48h: hydrate, foam-roll, and try the mobility drill from today. See you {{nextSession}}.
Hi {{name}}, I missed you today at {{time}} — hope everything's OK. Want to re-schedule? Pick a slot here: {{bookingLink}}.
再预约提示
最后一次课程后 2-4 周发送——让客户保持规律回访。
Hi {{name}} — locking in next week's sessions. Same time slots work? Reply with a YES or send me alternatives.
Hi {{name}}, it's been a few weeks since your last session. Want to keep the momentum going? Book your next one here: {{bookingLink}}.
客户登记与引导
首次预约时发送——在第一次课程前收集客户信息。
Welcome to {{business}}, {{name}}! Before your first session, please complete the intake form here: {{link}}. It takes 3 minutes and helps me prepare for you. Thanks!
付款跟进
提供温和与坚定两种版本——先友好提醒，必要时再加强语气。
Hey {{name}}, hope you're doing well! Quick note — invoice #{{invoice}} for {{amount}} is still open. Did you receive it OK? Happy to resend if it slipped through.
Hi {{name}}, following up on invoice #{{invoice}} ({{amount}}, due {{dueDate}}). Could you let me know when you can settle it? I can send a fresh link if helpful.