서비스 비즈니스를 위한 WhatsApp 템플릿
알림, 결제 후속 조치, 접수 확인 및 재예약 넛지를 위한 복사-붙여넣기 메시지 — 자유롭게 수정해 쓰세요.
예약 알림
전날용과 당일용 버전 — 편한 때에 보내세요.
Hi {{name}}, just a friendly reminder you're booked with {{business}} tomorrow at {{time}}. Reply YES to confirm or let me know if anything changed. See you then!
Hi {{name}}, see you in an hour at {{time}}. Address: {{address}}. Reply if anything came up so we can re-schedule.
세션 후 후속 조치
같은 날 또는 +24시간에 발송 — 유지율을 강화하고 문제를 조기에 발견.
Great session today, {{name}}! Recap: {{recap}}. For the next 48h: hydrate, foam-roll, and try the mobility drill from today. See you {{nextSession}}.
Hi {{name}}, I missed you today at {{time}} — hope everything's OK. Want to re-schedule? Pick a slot here: {{bookingLink}}.
재예약 넛지
마지막 세션 후 2-4주에 발송 — 고객을 사이클 안에 유지.
Hi {{name}} — locking in next week's sessions. Same time slots work? Reply with a YES or send me alternatives.
Hi {{name}}, it's been a few weeks since your last session. Want to keep the momentum going? Book your next one here: {{bookingLink}}.
접수 및 온보딩
첫 예약 시 발송 — 첫 세션 전에 정보 수집.
Welcome to {{business}}, {{name}}! Before your first session, please complete the intake form here: {{link}}. It takes 3 minutes and helps me prepare for you. Thanks!
결제 후속 조치
부드러운 및 단호한 변형 — 친근하게 시작하고 필요할 때만 에스컬레이션.
Hey {{name}}, hope you're doing well! Quick note — invoice #{{invoice}} for {{amount}} is still open. Did you receive it OK? Happy to resend if it slipped through.
Hi {{name}}, following up on invoice #{{invoice}} ({{amount}}, due {{dueDate}}). Could you let me know when you can settle it? I can send a fresh link if helpful.