Managing Your Subscription

This guide covers everything about your ClientFlow subscription — from understanding your current plan to upgrading, managing payment methods, and taking advantage of Founding Member pricing.

Current Plan

View your current subscription details at Settings → Subscription. This page shows:

• Plan name — Your current tier (Free, Starter, Pro, Pro Duo, or Team)
• Status — Active, Unpaid, or Cancelled
• Billing cycle — Monthly renewal date
• Next payment — Amount and date of next charge
• Founding Member status — Whether you have locked-in pricing
• Usage summary — Clients, storage, and team seats used vs. limits

Plan Comparison

Feature	Free	Starter	Pro	Pro Duo	Team
Price (USD/mo)	$0	$14	$39	$59	$99
Clients	5	Unlimited	Unlimited	Unlimited	Unlimited
Storage	25 MB	500 MB	5 GB	7 GB	10 GB
Team seats	1	1	1	2	3 base + up to 50 addon
Analytics	Basic	Basic	Advanced	Advanced	Advanced
WhatsApp API	Deep links	Deep links	Full API	Full API	Full API
Calendar sync	Manual export	Google + iCloud	Google + iCloud	Google + iCloud	Google + iCloud

Upgrading

Upgrade your plan at any time to unlock more features and higher limits.

How to Upgrade

1. Go to Settings → Subscription
2. Click Upgrade Plan
3. Select your new plan
4. Review the price change and prorated amount
5. Confirm payment (3D Secure verification required)
6. New features are available immediately

Prorated Billing

When you upgrade mid-cycle, you only pay the difference for the remaining days in your current billing period. For example, if you upgrade from Starter ($14/mo) to Pro ($39/mo) halfway through the month, you pay approximately $12.50 for the remainder (half of the $25 difference).

What Happens When You Upgrade

• New features are activated immediately
• Storage limit increases instantly
• Client limit increases (Starter and above: unlimited)
• Existing data is preserved — nothing is lost
• Your billing cycle date does not change

Downgrading

You can downgrade your plan if you need fewer features or want to reduce costs.

How to Downgrade

1. Go to Settings → Subscription
2. Click Change Plan
3. Select the lower-tier plan
4. Review what features you will lose
5. Confirm the downgrade

Downgrade Considerations

Before downgrading, be aware of these limitations:

• Client limit — Downgrading to Free limits you to 5 active clients. Existing clients beyond this limit will be preserved but you cannot add new ones
• Storage — If your current usage exceeds the lower plan's limit, you will need to delete files before the downgrade takes effect
• Team seats — Downgrading from Team to a single-user plan deactivates additional team members
• WhatsApp API — Downgrading from Pro disconnects the WhatsApp Business API integration (you keep message history)
• Advanced analytics — Historical data is preserved but advanced charts become inaccessible

Downgrade Timing

Downgrades take effect at the end of your current billing period. You continue to have access to your current plan's features until the renewal date, at which point the lower plan activates and you are charged the lower rate.

Payment Methods

Manage the payment method used for your subscription.

Supported Payment Methods

ClientFlow accepts credit and debit cards processed through iyzico, Turkey's leading payment gateway. Supported card networks:

• Visa
• Mastercard
• American Express
• Troy (Turkish domestic cards)

Updating Your Card

1. Go to Settings → Subscription → Payment Method
2. Click Update Card
3. Enter your new card details
4. Complete 3D Secure verification
5. Your new card is saved securely

ClientFlow never stores your full card number. Only a secure token and the last four digits are kept. All card payments require 3D Secure authentication as mandated in Turkey.

Failed Payments

If a subscription payment fails, ClientFlow will:

1. Retry the payment after 24 hours
2. Send you an email notification about the failure
3. Retry again after 3 days
4. After multiple failures, your subscription status changes to "Unpaid"
5. After a grace period, the subscription is cancelled and your account reverts to the Free plan

Billing History

View all past transactions at Settings → Subscription → Billing History.

What Billing History Shows

• Date of each payment
• Amount charged
• Plan at time of payment
• Payment status (successful, failed, pending)
• Card used (last four digits)

Downloading Receipts

Click on any billing history entry to download a receipt in PDF format. Receipts include your business details, the amount charged, and the subscription period covered. These are useful for expense tracking and tax purposes.

Founding Member Pricing

Founding Member pricing is a special discounted rate offered to early adopters of ClientFlow. This pricing is locked in for as long as you maintain an active subscription.

Founding Member Rates

Plan	Normal Price	Founding Member	You Save
Starter	$29/mo	$14/mo	52%
Pro	$79/mo	$39/mo	51%
Pro Duo	$119/mo	$59/mo	50%
Team	$199/mo	$99/mo	50%

Multi-Currency Pricing

Founding Member pricing is available in four currencies:

Plan	TRY	USD	EUR	GBP
Starter	699 TL	$14	12 EUR	11 GBP
Pro	1,949 TL	$39	35 EUR	29 GBP
Pro Duo	2,949 TL	$59	52 EUR	45 GBP
Team	4,949 TL	$99	89 EUR	79 GBP

Keeping Your Founding Member Status

Your Founding Member pricing is preserved as long as you maintain an active paid subscription. If you cancel and later resubscribe, you will be charged the normal (higher) rate. Switching between plans (e.g., Starter to Pro) maintains your Founding Member status — you simply move to the Founding Member price of the new tier.