Push Notifications Setup

Push notifications tell you about upcoming appointments, payments that are due or overdue, new WhatsApp messages and more — directly on your device, even when you are not actively using ClientFlow.

Enabling Notifications

Push notifications work through your web browser using the Web Push API with VAPID (Voluntary Application Server Identification) protocol.

First-Time Setup

Log into ClientFlow at clientflow.center
Go to Settings → Notifications and find the Push Notifications card
Turn on the Push Notifications switch
Your browser will show the permission dialog — click Allow
Once push is on, the card shows more settings. Under Test Notification, click Send Test to check that a notification arrives

Multiple Devices

You can enable push notifications on multiple devices simultaneously. Each device registers independently, so you will receive notifications on all enabled devices. To see or remove registered devices, use the Registered Devices section of the Push Notifications card, or the Push devices list at the top of the Notifications page.

Re-enabling After Blocking

If you accidentally blocked notifications, you need to reset the browser permission:

Chrome: Click the lock icon in the address bar → Site settings → Notifications → Allow
Firefox: Click the shield icon → Permissions → Notifications → Remove block
Safari: Safari → Preferences → Websites → Notifications → Allow for clientflow.center
Edge: Click the lock icon → Site permissions → Notifications → Allow

Pro Tip: If you are not receiving notifications, first check your browser settings. The most common issue is that notifications were blocked during the initial prompt. Re-enabling the permission fixes it immediately.

Browser Support

Push notifications work in browsers that support the Web Push standard, with some platform-specific considerations.

Desktop Browsers

Browser	Support	Notes
Chrome (Windows/Mac/Linux)	Full support	Best experience, recommended
Firefox (Windows/Mac/Linux)	Full support	Works well
Edge (Windows/Mac)	Full support	Chromium-based, same as Chrome
Safari (Mac)	Full support	Requires macOS 13 Ventura or later
Opera	Full support	Chromium-based

Mobile Browsers

Browser	Support	Notes
Chrome (Android)	Full support	Chromium-based
Firefox (Android)	Full support	Works well
Samsung Internet	Full support	Chromium-based
Safari (iOS)	PWA only	Must add to Home Screen first (see below)

iOS / PWA Requirements

On iOS devices (iPhone and iPad), push notifications require installing ClientFlow as a Progressive Web App (PWA) on your Home Screen. This is an Apple requirement that cannot be bypassed.

Adding to Home Screen

Open clientflow.center in Safari on your iPhone or iPad
Tap the Share button (square with arrow pointing up)
Scroll down and tap Add to Home Screen
Give the app a name (defaults to "ClientFlow") and tap Add
Open ClientFlow from your Home Screen
You will be prompted to allow notifications — tap Allow

iOS Version Requirements

Push notifications for PWAs require iOS 16.4 or later. If you are running an older version, update your device through Settings → General → Software Update. Earlier iOS versions do not support web push notifications at all.

iOS Limitations

Notifications only work when the app is added to the Home Screen (not in Safari)
You must open the PWA at least once after installation to register for notifications
Notification sounds follow your iOS notification settings for the PWA

Pro Tip: On iPhone and iPad you can also use the ClientFlow iOS app from the App Store instead of the Home Screen web app. The app registers your device for push notifications itself, once you allow them.

Notification Types

ClientFlow sends push notifications for the business events below. You can switch most of them off under Settings → Notifications.

Appointment Notifications

Appointment reminder — By default a day, an hour and 15 minutes before an upcoming appointment. Remove any of these under Reminder Intervals in the Push Notifications card, and add one back later; those three are the only times offered

Other appointment events, such as a new online booking, a confirmation, a cancellation or a no-show, appear in the notification bell inside ClientFlow.

Payment Notifications

Payment due today — When an unpaid payment reaches its due date
Payment overdue — 1, 3 and 7 days after the due date
Card expiry — 30, 14 and 7 days before the card you pay ClientFlow with expires

Messaging Notifications

New WhatsApp message — When a client sends a message to your connected WhatsApp number (switch it off under Notification Channels in the Push Notifications card)
Chatbot hand-off — When your AI chatbot passes a conversation to you

System Notifications

Low stock alert — When products fall below their minimum level
Expiring stock — When product batches are close to their expiry date
Task reminder — Before a task is due, following the rules you set under Task Notifications
Send queue — When WhatsApp messages you can send with one tap are waiting in your Send queue

Customizing Preferences

Fine-tune which notifications you receive and how they are delivered.

Notification Settings

Go to Settings → Notifications. At the top, a grid lists each type of event (for example Appointment reminder, Payment reminder and Task overdue) with a switch for each channel:

Channel	Description
Push	Browser/device push notification
In-App	Notification bell in the dashboard
Email	Email notification to your registered address
WhatsApp	WhatsApp message

Quiet Hours

Set quiet hours to prevent push notifications during off-hours. In the Quiet hours card on Settings → Notifications, turn on Enable quiet hours, then choose a start time, an end time and the days it applies to (every day if you select none). Quiet hours use the time zone in your account settings. Push notifications are not sent during quiet hours.

Pro Tip: Start with all notifications enabled and then turn off the ones you find too noisy. It is better to receive too many notifications initially than to miss something important. After a week, you will know exactly which ones are valuable and which you can turn off.