发送首个付款提醒

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本文仅提供英文版本。

Learn how to send automatic payment reminders via WhatsApp or email. This tutorial will help you set up and send your first reminder in just a few minutes.

Introduction

Payment reminders help you get paid on time without awkward conversations. ClientFlow can automatically send reminders via WhatsApp or email based on your schedule.

Step 1: Navigate to Payments

From your dashboard, click on Payments in the left sidebar. This shows all payments for your clients, both paid and unpaid.

Pro Tip: Use the filter buttons at the top to show only "Unpaid" payments - these are the ones that need reminders.

Step 2: Select a Payment to Remind

Find a payment that's due or overdue. You'll see it highlighted in amber (due soon) or red (overdue). Click on the payment row to open the details panel.

Step 3: Click "Send Reminder"

In the payment details panel, look for the "Send Reminder" button. Click it to open the reminder configuration dialog.

You'll see options for:

  • WhatsApp - Delivered through the WhatsApp Business API (PRO)
  • Email - Professional and detailed
  • Both - Maximum coverage (PRO tier only)

Step 4: Customize the Message

The reminder form will show a pre-filled template with:

  • Client's name
  • Payment amount
  • Due date
  • Your business name

You can customize the message if needed, but the default template works great for most cases.

Pro Tip: Keep messages friendly and professional. Include a way for clients to pay (bank transfer details, payment link, etc.)

Step 5: Send the Reminder

Once you're happy with the message:

  1. Click the blue "Send Now" button
  2. You'll see a success message
  3. The reminder is sent immediately
  4. A log entry is created in the payment history

The client will receive the reminder within seconds!

Next Steps

Now that you've sent your first manual reminder, you can:

  • Set up automatic reminders - Configure daily reminder schedules
  • Enable WhatsApp Business API - Send reminders directly from your business number
  • Track reminder history - See which reminders were opened and read

Congratulations! You've successfully sent your first payment reminder.


Read time: ~3 minutes | Difficulty: Beginner

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