This guide covers everything about your ClientFlow subscription — from understanding your current plan to upgrading, managing payment methods, and taking advantage of Founding Member pricing.

Current Plan

View your current subscription details at Settings → Subscription. This page shows:

Plan name — Your current tier (Free, Starter, Pro, or Team)
Status — Active, Unpaid, or Cancelled
Billing cycle — Monthly renewal date
Next payment — Amount and date of next charge
Founding Member status — Whether you have locked-in pricing
Usage summary — Clients, storage, and team seats used vs. limits

Plan Comparison

Feature	Free	Starter	Pro	Team
Price (USD/mo)	$0	$15	$29	$59 (3 seats) + $15/seat
Clients	10	Unlimited	Unlimited	Unlimited
Storage	100 MB	5 GB	50 GB	200 GB + 5 GB/seat
Team seats	1	1	1	3 base + up to 50 total
Analytics	None	Basic	Advanced	Advanced
WhatsApp API	Deep links	Deep links	Full API	Full API
Calendar sync	Manual export	Google + iCloud	Google + iCloud	Google + iCloud

Upgrading

Upgrade your plan at any time to unlock more features and higher limits.

How to Upgrade

Go to Settings → Subscription
Click Upgrade Plan
Select your new plan
Review the price change and prorated amount
Confirm payment (3D Secure verification required)
New features are available immediately

Prorated Billing

When you upgrade mid-cycle, you only pay the difference for the remaining days in your current billing period. For example, if you upgrade from Starter ($15/mo) to Pro ($29/mo) halfway through the month, you pay approximately $7 for the remainder (half of the $14 difference).

What Happens When You Upgrade

New features are activated immediately
Storage limit increases instantly
Client limit increases (Starter and above: unlimited)
Existing data is preserved — nothing is lost
Your billing cycle date does not change

Pro Tip: If you are on the Free plan and hitting the 5-client limit, upgrading to Starter immediately unlocks unlimited clients and 500 MB of storage — the most impactful upgrade per dollar.

Downgrading

You can downgrade your plan if you need fewer features or want to reduce costs.

How to Downgrade

Go to Settings → Subscription
Click Change Plan
Select the lower-tier plan
Review what features you will lose
Confirm the downgrade

Downgrade Considerations

Before downgrading, be aware of these limitations:

Client limit — Downgrading to Free limits you to 5 active clients. Existing clients beyond this limit will be preserved but you cannot add new ones
Storage — If your current usage exceeds the lower plan's limit, you will need to delete files before the downgrade takes effect
Team seats — Downgrading from Team to a single-user plan deactivates additional team members
WhatsApp API — Downgrading from Pro disconnects the WhatsApp Business API integration (you keep message history)
Advanced analytics — Historical data is preserved but advanced charts become inaccessible

Downgrade Timing

Downgrades take effect at the end of your current billing period. You continue to have access to your current plan's features until the renewal date, at which point the lower plan activates and you are charged the lower rate.

Payment Methods

Manage the payment method used for your subscription.

Supported Payment Methods

ClientFlow accepts credit and debit cards processed through iyzico, Turkey's leading payment gateway. Supported card networks:

Visa
Mastercard
American Express
Troy (Turkish domestic cards)

Updating Your Card

Go to Settings → Subscription → Payment Method
Click Update Card
Enter your new card details
Complete 3D Secure verification
Your new card is saved securely

ClientFlow never stores your full card number. Only a secure token and the last four digits are kept. All card payments require 3D Secure authentication as mandated in Turkey.

Failed Payments

If a subscription payment fails, ClientFlow will:

Retry the payment after 24 hours
Send you an email notification about the failure
Retry again after 3 days
After multiple failures, your subscription status changes to "Unpaid"
After a grace period, the subscription is cancelled and your account reverts to the Free plan

Billing History

View all past transactions at Settings → Subscription → Billing History.

What Billing History Shows

Date of each payment
Amount charged
Plan at time of payment
Payment status (successful, failed, pending)
Card used (last four digits)

Downloading Receipts

Click on any billing history entry to download a receipt in PDF format. Receipts include your business details, the amount charged, and the subscription period covered. These are useful for expense tracking and tax purposes.

Founding Member Pricing

Founding Member pricing was a discounted rate offered to early adopters. The founding window closed on 30 June 2026 and is no longer open to new subscriptions. New signups pay the standard rates shown in the plan comparison above.

If You Are Already a Founding Member

Your founding rate is preserved for as long as you keep an active paid subscription, and you are never charged more than the current standard rate for your tier. Switching between plans keeps your Founding Member status — you move to the founding price of the new tier.

Your exact rate is shown at Settings → Subscription. It is the authoritative figure; this page does not restate it, because founding rates vary by tier, currency and signup date.

Pro Tip: If you cancel and later resubscribe, the founding rate is gone permanently and you will be charged the standard rate. Downgrading to a lower tier keeps the status; cancelling does not.

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