Delivery & Cancellation

Delivery and Cancellation Policy

Information about digital service delivery and subscription cancellation.

Last Updated: December 2024 | Version 2.0

ClientFlow is a completely digital service. There is no physical product delivery. When you purchase a subscription, you get instant access to the service. We offer a FREE tier and 14-day FREE trial so you can try before you buy.

1. Digital Service Delivery

ClientFlow is a SaaS (Software as a Service) platform. Our services are provided entirely online.

  • Your account is activated instantly after payment is confirmed
  • All features are accessible through your web browser
  • Mobile access is available through responsive design
  • There is no physical shipping or delivery process

2. Activation Time

Instant Activation

Payments made by credit card or debit card are processed instantly. Pro features become active within seconds after payment confirmation.

Payment Processing

All payments are securely processed through iyzico infrastructure. If you experience payment issues, you can contact our support team.

3. Cancellation Policy

Cancel Anytime

You can cancel your subscription at any time. After cancellation, you continue to use the service until the end of your current billing period. Cancellation only stops future automatic renewals.

Subscription TypeCancellation Process
Monthly SubscriptionUse until period end, automatic renewal cancelled
Annual SubscriptionUse until year end, automatic renewal cancelled
Trial PeriodFree cancellation within 14 days, no payment taken

4. No Refund Policy

All Sales Are Final

We do not offer refunds for any subscription payments. Please use our FREE tier or 14-day FREE trial to evaluate the service before making a purchase.

  • Try Before You Buy: Use our FREE tier (5 customers) or 14-day FREE trial to test all features
  • Monthly Subscription: No refunds - service available until period end after cancellation
  • Annual Subscription: No refunds - service available until year end after cancellation
  • Cancellation: Stops future billing only - no money is returned for paid periods

5. How to Cancel

1

Step 1

Log into your account and go to Settings

2

Step 2

Navigate to Subscription section

!

Step 3

Confirm your cancellation

6. Data After Cancellation

Your data is not deleted when you cancel your subscription. Your account becomes "deactivated" and all your customer, payment, and reminder data is preserved.

  • You can reactivate your account by logging in again anytime
  • You can switch to the free plan (5 customer limit)
  • Your data is stored for at least 12 months
  • Contact support for permanent deletion

7. Contact

For questions about delivery or cancellation:

contact@clientflow.center

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